Gather and document business and functional requirements for store-level applications, POS enhancements, and operational system changes

Translate business needs into detailed specifications for developers and technical teams

Analyze, map, and validate structured data from live store feeds, pricing systems, and inventory/equipment status platforms

Manage data integrations using flat files (CSV, TXT), ensuring accuracy and timely exchange with internal systems

Write and execute complex SQL queries for ad hoc analysis, data profiling, and UAT validation

Assist in middleware coordination for pricing updates and ensure smooth data handoffs between front-end applications and backend systems

Collaborate with Store Operations, IT, and vendor partners to troubleshoot production issues and support application rollouts

Support the seasonal store ramp-up by aligning technical solutions with business timelines and operational scaling needs

4+ years of experience as a Business Analyst within a retail systems or store operations environment

Strong SQL skills for data querying, analysis, and validation (including joins, unions, and data cleansing techniques)

Experience handling flat file data (CSV/TXT), including parsing, formatting, and troubleshooting import/export processes

Familiarity with POS systems, pricing engines, and retail-specific middleware or integration layers

Proven ability to work closely with developers, QA, and infrastructure teams in a technically driven environment

Excellent documentation skills (BRDs, process flows, data dictionaries) and comfort facilitating cross-functional discussions

Experience in high-volume, seasonal retail (e.g., temporary store setup, pricing changes, or equipment tracking)

Familiarity with ticketing/project management tools such as Jira, ServiceNow, or Azure DevOps

Understanding of device provisioning, inventory lifecycle, or store equipment telemetry