Location: West Hartford, CT (Onsite)
Project Duration: April 7, 2025 – November 28, 2025
Responsibilities:
- Enroll PCs into Intune, ensuring correct hardware and software configurations.
- Troubleshoot and resolve issues related to Intune enrollment and Windows 11 migrations.
- Handle logistics for PC shipping, including packaging and deployment.
- Provide onsite end-user support during the migration process.
- Assist in migrating approximately 4,000 machines from SCCM to Intune and refreshing 500 legacy machines.
- Collaborate with the Project Coordinator to maintain project schedules and deliverables.
- Assist with general IT support and hardware management during the refresh cycle.
- 1-2 years of experience in IT support, particularly in Windows 11, SCCM, and Intune.
- Knowledge of IT hardware and software installation.
- Experience with Windows OS troubleshooting and Intune device enrollment.
- Strong problem-solving skills and ability to provide onsite technical support.
- Ability to manage hardware shipping and logistics.
- Excellent communication skills for working with end users.
**We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
#LI-CW1
