*ON SITE*

This position supports the setup, operation, and maintenance of AV and presentation systems across multiple environments. The role involves hands-on technical work, troubleshooting, and collaboration with both internal teams and external partners to ensure seamless meeting and event execution.

• Prepare and reset meeting and event spaces based on client needs

• Conduct regular upkeep on AV gear—checking cables, repairing equipment, and ensuring system integrity

• Deploy firmware and configuration updates to control systems (such as touch panels and automation software)

• Assist in light system programming and modifications, with or without support from a dedicated programmer

• Provide in-room support for meetings and events, resolve technical issues, and handle content capture as needed

• Support connected devices within the AV network

• Work closely with teams on-site and off-site while representing the organization's values

• Follow all safety protocols while working at client sites

• Deliver user training and system documentation where applicable

• Handle basic troubleshooting of AV systems including signal flow and presentation tools

• Travel to client locations as needed

• Flexibility to work evenings and weekends, depending on project requirements

• Strong interpersonal skills and clear communication with clients and coworkers

• Practical experience with configuring and optimizing audio systems and control platforms (e.g., DSPs, automation systems)

• Familiarity with standard AV tools and techniques, including soldering, crimping, and safe tool usage

• Capability to oversee smaller-scale installations or service projects

• Basic programming or scripting knowledge for AV systems adjustments

• Ability to work independently and meet project deadlines

• Working knowledge of AV system signal paths

• A valid driver's license and clean driving record

• Physical ability to lift and carry equipment and work on ladders/heights as needed

• A high school diploma or equivalent is required

• 3–5 years of AV installation or service work

• Background in electronics or a related technical field

• Industry-recognized certifications or training (e.g., control systems, video walls, fiber termination, CTS-level credentials, etc.)

**We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**

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