JOB DESCRIPTION
Our client is seeking an experienced Senior UX Research Manager to join their Research team in a leave coverage capacity.
In this role, you will lead research efforts focused on inventory and seller-facing experiences within a dynamic online marketplace environment. You’ll manage a team of UX Researchers who partner closely with Product Managers, Designers, Analysts, and Engineers to plan, test, and refine high-impact experiences for both buyers and sellers.
About the Team
The Seller & Inventory group is dedicated to delivering exceptional buyer and seller experiences while maintaining a healthy, engaging marketplace ecosystem. The team balances iterative product improvements with long-term strategic initiatives, leveraging data, machine learning, qualitative insights, experimentation, and e-commerce best practices to drive scalable impact.
What You’ll Do
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Lead and mentor a team of UX Researchers, supporting their growth in research methodologies, prioritization, and career development.
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Guide study design across a wide range of generative and evaluative research methods, including mixed-method approaches in partnership with quantitative and market research teams.
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Apply agile research practices and explore innovative approaches to delivering actionable insights in a fast-paced environment.
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Champion the voice of the customer by ensuring research findings are effectively communicated, embedded, and acted upon by cross-functional teams.
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Collaborate with fellow research leaders to evolve research processes, toolkits, talent development, and knowledge-sharing practices.
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Partner closely with stakeholders across Product, Design, Engineering, Product Marketing, and Data Science to align on research priorities and inform high-impact initiatives.
Please note that this description outlines the primary responsibilities of the role. Additional duties may be assigned as needed, and responsibilities may evolve over time in accordance with business needs and applicable regulations.
**We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
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